Refund policy

At, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we offer a hassle-free return and refund policy. Please read our Return Policy carefully to understand our procedures.


To be eligible for a return, the following conditions must be met:

  • The item must be in new, unused, and unworn condition.
  • The original packaging and tags must be intact.
  • The return request is made within 7 days of receiving the product.

Please note that some items, such as [specific item types, e.g., undergarments, personalized items], are not eligible for return for hygiene and customization reasons.

How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer service team to request a Return Authorization (RA) number.
  2. Package the item securely, including all original packaging and tags.
  3. Clearly label the package with the provided RA number.
  4. Ship the package to the address provided during the return request process.

Return Shipping

Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part or a defective product. We recommend using a trackable and insured shipping method to ensure safe delivery.

Refund Process

Upon receiving and inspecting the returned item, we will process your refund. Refunds will be issued using the original payment method within 7 business days.


If you would like to exchange your item for a different size, color, or product, please contact our customer service team to arrange the exchange. Exchanges are subject to availability.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will arrange for a replacement or refund.

Contact Us

If you have any questions or concerns about our Return Policy or need assistance with a return, please contact our customer service